Privacy Policy

Last Updated: April 29, 2026
Effective Date: April 29, 2026

1. Introduction

This Privacy Policy describes how PyStrategy ("we," "us," "our") collects, uses, and protects your personal information when you use our platform.

By using PyStrategy, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email, name, password
• Payment Information: Processed by Omise (we do not store card details)
• KYC Information: ID card, bank account (for Creator withdrawals)
• Profile Information: Trading preferences, settings

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent
• Device Information: IP address, browser type, operating system
• Cookies: Session cookies for authentication

2.3 Third-Party Integrations

• MetaApi: MT5 account credentials (encrypted)
• Dukascopy/TwelveData: Market data (no personal info shared)
• Omise: Payment processing (subject to Omise's Privacy Policy)

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process payments and withdrawals
• Verify identity (KYC for withdrawals)
• Send transactional emails (purchase confirmations, expiry notices)
• Prevent fraud and ensure security
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information.

We may share your information with:

• Payment Processors: Omise (for payments)
• Cloud Services: MetaApi (for MT5 integration)
• Legal Authorities: If required by law

5. Data Security

We implement industry-standard security measures:

• Encryption: All sensitive data is encrypted (HTTPS, AES-256)
• Access Control: Limited employee access
• Regular Audits: Security reviews and updates

However, no method of transmission over the internet is 100% secure.

6. Your Rights (PDPA Compliance)

Under Thai Personal Data Protection Act (PDPA), you have the right to:

• Access: Request a copy of your data
• Correction: Update incorrect information
• Deletion: Request account deletion
• Portability: Export your data
• Objection: Opt-out of marketing emails

To exercise your rights:
Email: privacy@pystrategy.com

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services.

• Account Deletion: Data deleted within 30 days
• Legal Obligations: Some data retained for tax/legal purposes (7 years)

8. Cookies

We use cookies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage

You can disable cookies in your browser, but this may affect platform functionality.

9. Children's Privacy

PyStrategy is not intended for users under 18. We do not knowingly collect information from minors.

10. International Transfers

Your data may be transferred to servers outside Thailand. We ensure adequate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated "Last Updated" date.

12. Contact

For privacy inquiries:

Email: privacy@pystrategy.com
Address: 122/205 Chomthong Road, Bang Mot, Chomthong, Bangkok 10150, Thailand

By using PyStrategy, you consent to this Privacy Policy.